Privacy Policy

Last Updated:

Introduction

Sellerinsured respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our wardrobe consultation services.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Information

Information that you provide directly to us, including your name, email address, phone number, postal address, and any details you share during consultation sessions.

Style Preferences and Consultation Data

Information about your style preferences, wardrobe needs, body measurements (if provided), lifestyle information, and fashion goals that help us provide personalized consultation services.

Technical Information

When you visit our website, we automatically collect certain technical information, including your IP address, browser type, device information, operating system, pages visited, time spent on pages, and referring website addresses.

Behavioral Information

Information about how you interact with our website, including click patterns, navigation paths, form submissions, and preferences expressed through your use of our services.

How We Use Your Information

We use the information we collect for the following purposes:

To provide wardrobe consultation services and fulfill our contractual obligations
To communicate with you about appointments, consultations, and service updates
To respond to your inquiries and provide customer support
To personalize our recommendations and tailor our services to your specific needs
To improve our services, website functionality, and user experience
To analyze website usage and trends to enhance our offerings
To send you marketing communications (with your consent) about our services, promotions, and fashion tips
To comply with legal obligations and protect our legal rights
To prevent fraud and ensure the security of our services

Legal Basis for Data Processing

We process your personal data based on the following legal grounds under GDPR and applicable data protection laws:

Consent: When you have given clear consent for us to process your personal data for specific purposes, such as marketing communications or non-essential cookies.
Contract: When processing is necessary for the performance of a contract with you, such as providing consultation services you have requested.
Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, website security, fraud prevention, and business analytics, provided these interests do not override your fundamental rights and freedoms.
Legal Obligation: When processing is necessary to comply with a legal obligation, such as tax reporting or responding to legal requests.

Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients. These providers are contractually obligated to protect your information and use it only for the purposes we specify. Examples include hosting providers, email service providers, and customer relationship management systems.

Business Partners

We may share information with business partners who provide complementary services, but only with your explicit consent or as necessary to fulfill services you have requested.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our clients or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

We may share your information with third parties when you have given us explicit consent to do so.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your data internationally, we take appropriate safeguards to ensure your information receives adequate protection, including:

Using standard contractual clauses approved by data protection authorities
Ensuring the receiving country has adequate data protection laws
Implementing additional security measures to protect your data during transfer

By using our services, you consent to the transfer of your information to countries outside your country of residence, subject to the safeguards described above.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Our retention periods are determined based on the following criteria:

Active Clients: We retain your information while you are an active client and for a reasonable period thereafter to provide ongoing support and service improvements.
Inactive Clients: If you have not used our services for three years, we will delete or anonymize your personal information, unless we are required to retain it for legal purposes.
Legal Requirements: We may retain certain information for longer periods if required by law, such as tax records or information related to ongoing legal proceedings.
Marketing Data: If you have consented to marketing communications, we retain your contact information until you withdraw consent or opt out.
Technical Data: Technical and behavioral data is typically retained for up to two years for analytics purposes, after which it is anonymized or deleted.

When we delete your personal information, we use secure deletion methods to ensure it cannot be recovered or reconstructed.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

If you are under 18, please do not use our services or provide any personal information to us without parental consent.

Use of Third-Party Services

Our website and services may use third-party services that collect, process, and store your information. These services have their own privacy policies, and we encourage you to review them:

Google Maps API

We use Google Maps API to display location information on our contact page. When you interact with the map, Google may collect information about your location and usage. This data is subject to Google's Privacy Policy, available at https://policies.google.com/privacy.

Google Analytics

We may use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as your IP address, pages visited, time spent on pages, and referring websites. This data helps us improve our website and services. Google's use of this data is governed by Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Ads Conversion Tracking and Remarketing

We may use Google Ads services, including conversion tracking and remarketing. These services use cookies and similar technologies to track your interactions with our website and show you relevant advertisements. Google may use this data according to Google's Privacy Policy. You can manage your ad preferences through Google's Ad Settings.

Other Third-Party Services

We may use additional third-party services for website hosting, email delivery, payment processing, and customer support. These services are selected based on their commitment to data protection and are contractually required to protect your information.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about the types of cookies we use, their purposes, and how to manage them, please see our Cookies Policy.

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using SSL/TLS protocols
Secure storage of data with access controls
Regular security assessments and updates
Employee training on data protection
Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. While we strive to protect your personal information, you acknowledge that you provide information at your own risk.

Your Rights

Under applicable data protection laws, including GDPR, you have the following rights regarding your personal information:

Right of Access: You have the right to request access to your personal information and receive a copy of the data we hold about you.
Right to Rectification: You have the right to request correction of inaccurate or incomplete personal information.
Right to Erasure: You have the right to request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
Right to Restrict Processing: You have the right to request that we limit how we use your personal information in certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to processing of your personal information based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: When processing is based on consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal information violates applicable data protection laws.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within one month, though this period may be extended by two additional months in complex cases. We may request verification of your identity before processing your request.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes to this policy, we will:

Update the "Last Updated" date at the top of this policy
Notify you by email (if we have your email address) or through a prominent notice on our website
Provide a summary of the key changes

Your continued use of our services after we post changes to this privacy policy constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this privacy policy or our data practices, please contact Sellerinsured at admin@sellerinsured.world or call +1 (561) 324-1673.